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MP Software Solutions offers CCTV, biometric, billing POS, networking, server maintenance, and AMC services in Hosur - delivering reliable installation and support for secure, efficient business systems.
Need professional help? Our certified engineers will answer your questions, visit your site, and keep your infrastructure running — on contract, on schedule.
What is AMC?
AMC (Annual Maintenance Contract) services ensure peak performance through preventive maintenance, scheduled engineer visits, and emergency response for your IT and security infrastructure. Avoid unexpected downtime and costly repairs with a single comprehensive contract.
Coverage
Comprehensive support across all critical technology systems your business depends on.
Regular inspection, cleaning, and calibration of all cameras, DVR/NVR systems, and cabling. Rapid fault resolution included.
24/7 health monitoring, performance tuning, hardware diagnostics, OS updates, and preventive maintenance scheduling.
Router, switch, and firewall maintenance with network performance optimization, cable management, and troubleshooting.
Scheduled OS patches, firmware upgrades, antivirus definitions, and application version management to keep systems secure.
Scheduled on-site engineer visits for proactive inspection, cleaning, and system health checks before issues arise.
Priority response for critical failures with guaranteed SLA timelines. On-site dispatch within hours of reported incidents.
Our AMC Plans
CCTV AMC
Surveillance Systems
Complete coverage for your surveillance infrastructure including IP cameras, analog systems, DVR/NVR equipment, and remote monitoring platforms.
IT Infrastructure
Proactive server management to ensure your business data stays secure, accessible, and running at optimal speed 24/7.
Server AMC
Networking AMC
Network Infrastructure
Maintain a fast, reliable, and secure network across your premises with scheduled audits and instant response for connectivity issues.
Software & Applications
Keep your business applications, billing software, and security platforms updated, secure, and running without interruption.
Software AMC
Industries We Serve
From small businesses to large institutions, any organisation that relies on IT and security infrastructure needs consistent maintenance support.
POS, billing & CCTV
Servers & network uptime
Labs, Wi-Fi & CCTV
Full IT & security stack
Access control, intercoms, CCTV monitoring, and common area networking - all under one AMC plan.
FAQ
Everything you need to know about our AMC services.
Our AMC plans cover preventive maintenance visits, emergency on-site support, hardware diagnostics, software updates, and system health monitoring. Exact coverage depends on the plan selected (CCTV, Server, Networking, or Software AMC). All plans include our standard SLA guarantees and monthly health reports.
AMC clients receive priority support with a guaranteed 4-hour remote response and same-day on-site dispatch for critical failures in Hosur and nearby areas. Non-emergency requests are addressed within 24 working hours. You'll always have a dedicated engineer contact number to call directly.
Standard AMC plans cover labour and service charges. Spare parts and replacement hardware are billed separately at competitive rates. However, we offer Comprehensive AMC plans that bundle hardware replacements up to a specified value per year. We'll recommend the best plan for your infrastructure during the free site inspection.
Absolutely. We offer bundled All-In-One AMC contracts covering your entire IT and security infrastructure under a single agreement. This is the most cost-effective option for businesses with multiple system types, as you get a single point of contact, unified reporting, and a discounted combined rate compared to separate contracts.
The Process
From enquiry to ongoing support - a streamlined process built around your convenience.
Our engineer visits your premises to audit all existing systems and assess support requirements.
We prepare a tailored AMC plan with transparent pricing covering all your IT and security systems.
Review and sign your AMC agreement. Instant access to our priority support helpline from day one.
Regular preventive maintenance visits by certified engineers as per your plan schedule.
Monthly health reports and service logs keep you fully informed of your system's status.
Pricing Tiers
All plans include a free initial site survey. Pricing finalised after site assessment.